The Better Business Bureau is warning about an Anchorage RV rental business.
According to the BBB, B&B RV Rental on the Old Seward Highway near Midtown has racked up numerous complaints over the past few years, all pointing to a troubling pattern of leaving customers with nothing to show for their money.
“Since July 2008, the Better Business Bureau has received over 300 inquiries and 12 complaints about B&B RV Rental,” said BBB spokesperson Tara Sims.
But it’s not the number of complaints that has the Bureau sounding the alarm.
“The key is that the complaints show a pattern of the same type of issues occurring over and over again,” Sims said.
Sims says the problems start when customers first arrive at B&B to pick up an RV.
See the KTUU video for more information and/or read the KTUU article: Anchorage RV rental firm doesn’t make the grade with BBB.